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How Whistleblowing Software Pricing Actually Works in 2026

October 28, 2026 · 5 min read

Most whistleblowing and workplace case management software is priced one of four ways: per-seat (charged per HR/investigator login), per-case (charged per report filed, sometimes with a base fee plus overage), opaque enterprise quoting (no published pricing, negotiated per deal), or flat headcount-based pricing (charged per total employee, regardless of report volume or admin seats). Most enterprise incumbents, NAVEX included, use opaque enterprise quoting. Rectifia uses headcount-based pricing exclusively.

Why the model matters more than any single quote

A quote is a snapshot. A pricing model is what happens to your bill over time as your organization changes - more employees, more reports, a merger, a bad year for workplace culture that (hopefully temporarily) increases report volume. The model determines whether those changes cost you more, and if so, for which reason.

Per-case pricing means your bill moves with report volume. If your reporting culture improves and people start actually using the channel, your bill goes up specifically because more people spoke up - which is a strange thing to financially penalize in a compliance product.

Per-seat pricing means your bill moves with how many HR or investigator accounts you provision, which usually undercounts the actual population the system needs to serve, since reporters typically aren't "seats" in the licensing sense.

Opaque enterprise quoting means your bill is set once, in a negotiation, and tends to move only at renewal - often upward, since renewal negotiations happen from a position where switching costs have already been sunk into implementation and training.

Headcount-based pricing means your bill moves only with total employee count - the same metric regulatory frameworks like the EU Whistleblower Directive use to scope obligations in the first place, which makes it a genuinely aligned way to price a compliance product rather than an arbitrary choice.

What a real number looks like

At 2,000 employees, industry-standard enterprise quoting for a platform like NAVEX's EthicsPoint typically lands between $36,000 and $120,000+ a year, plus a $5,000-$25,000 setup fee. On Rectifia's headcount-based model, the same 2,000-employee company lands around $2,600/month - roughly $31,200/year, including the optional Pulse Check module - with no setup fee, and the bill doesn't change based on how many reports come in that year.

Under 500 employees specifically

Rectifia publishes self-serve pricing outright for companies under 500 employees: Starter (up to 25 employees) at $59/month, Growth (26-200) at $199/month, and Scale (201-500) at $549/month. No sales call required to see the number. Above 500 employees, pricing moves to a disclosed per-head formula rather than case-by-case negotiation - still calculable, just not published as a static table given how many variables scale into it at that size.

The question that actually matters

Before comparing two quotes, ask: "under this pricing model, what happens to my bill if [reports double / headcount grows 20% / we add a new department]?" That answer tells you more about whether a vendor's incentives are aligned with yours than the sticker price on the quote in front of you.